Managed Backup
Managed backup for qualified business systems.
NDC Protect helps define which qualified systems are backed up, who reviews exceptions and what recovery help is agreed.
Service concept
Qualified before protected.
We review workload fit, source health, data volume and dependencies before accepting a service. Your plan and agreement set monitoring, retention and response responsibilities. Fulfilment begins only after manual acceptance.
- Workload fit: platform, source health, data volume, dependencies, business role, and fallback are reviewed.
- Documented boundary: inclusions, exclusions, retention assumptions, support windows, and responsibilities must be written.
- Observable operation: protection status, exceptions, and response ownership are designed to be reviewable.
- Recovery path: verification is separately authorized, bounded, and evidenced.
Qualification and manual acceptance required
Ordering and billing do not imply activation or automatic provisioning. No SLA, universal RPO/RTO, automatic failover, immutability, 24×7 support, or recovery guarantee is included unless an approved service order expressly provides it.