NDC Customer Portal
Your account, billing, installer, and protection status in one branded portal.
Use your native NDC account for invoices, accepted services, support, entitled installer guidance, and truthful Protection Health.
Assisted customer journey
Your service begins with an accepted plan.
Choose Essential, Guided, or Business Recovery and submit the plan-aware intake. NDC confirms technical fit and prepares the applicable quote and service agreement before fulfilment.
Recovery Management begins with an assessment and approved service order rather than a public cart purchase.
NDC does not copy or synchronize your portal password into Acronis. The official Protection Console remains reachable through your account-linked NDC Protect service.
Inside the portal
- Invoices and verified payment state.
- The authoritative accepted NDC Protect service record.
- Entitled installer and onboarding instructions.
- Support and transactional service notices.
- Protection Health sourced from correlated authoritative backup readback.
Forgot your password? Use the NDC Customer Portal password-reset flow. If no message arrives, contact NDC Support; do not repeatedly submit reset requests.