Service Boundaries

Northern Data Centre publishes service information in plain language so clients understand what is being discussed before a formal agreement is created.

No guarantee without review

NDC does not guarantee recovery, response time, data residency, retention, immutability, compliance status, or security outcome unless that commitment is specifically documented in a signed service agreement.

Scope depends on the selected plan

Backup, cyber protection, monitoring, restore assistance, escalation, storage location, retention and response obligations depend on the selected service scope, supported workloads and licensing.

Readiness reviews are practical assessments

A Backup Readiness Review is not a penetration test, compliance certification, insurance assessment or guarantee of recovery. It is intended to identify current backup and recovery posture, gaps and next sensible improvements.